Normal Business Hours 9:00 am - 3:00 pm (Central U.S. time) Monday through Friday.
We are closed on weekends and U.S. holidays.
Shipping times are normally within 7-14 business days. All products are made to order.
Follow our Facebook page for other schedule updates and status on other turnaround times. I stay booked for services 2-3 weeks in advance unless an urgency fee is purchased, then those orders take priority.
We do have a heavy email volume, so your patience is appreciated. If you have not received a response from us within a week, please kindly send your request again because it means we have overlooked your message unintentionally and we strive to be as prompt as possible in giving our clients the attention you deserve. When ordering a service, please be sure to send me all the information needed to avoid delay.