Normal Business Hours 9:00 am - 3:00 pm (Central U.S. time) Monday through Friday.
We are closed on weekends and U.S. holidays.
*Announcement 3/10/17: Due to the large workload we have at the current time, all orders for Rootwork placed as of 3/11/17 and after will be scheduled after 4/17/17. We are taking one calendar month to get caught up on reports for completed services, as well as product orders. During this time, we are not able to schedule consultations or readings. We apologize for any inconvenience and look forward to serving new clients and scheduling new services for existing clients in April.
*From now through the entire month of April, your order of $150 of more ships for free within the U.S. Retail and wholesale orders. Not valid with any other offer or coupon code.
Shipping times are normally within 7-14 business days. All products are made to order.
Follow our Facebook page for other schedule updates and status on other turnaround times. I stay booked for services 2-3 weeks in advance unless an urgency fee is purchased, then those orders take priority.
We do have a heavy email volume, so your patience is appreciated. If you have not received a response from us within a week, please kindly send your request again because it means we have overlooked your message unintentionally and we strive to be as prompt as possible in giving our clients the attention you deserve. When ordering a service, please be sure to send me all the information needed to avoid delay.