I do not accept returns for undamaged items. If your item arrives to you damaged, let me know, and I will make arrangements with you to replace or repair (Unless it was damaged in shipping, in which case I am not responsible. You can choose to purchase shipping insurance if you like, in which case I will open a case with USPS if your item is damaged), and if I need for you to return the item to me, I will discuss that on a case by case basis. Please read my complete shop policies, terms & conditions, FAQ's here berfore purchase. http://www.barefootwitcheryshoppe.com/shop-policies-faqs-and-legal-information/
I do not issue refunds for spellwork after it is purchased, PERIOD. I do not give refunds because someone changes their mind. I do not give refunds because a customer decides they cannot afford it after they purchase or has a condition that makes them do impulse shopping with money they cannot afford or do not have. I do not give refunds becuase someone used someone else's card or payment method or account. (This is not my responsibility, nor is it my responsibility to give refunds because a minor made a purchase without their parent's permission. Buy buying you are assuming all responsibilities and stating that you are 18 years of age or older.) I do not give refunds because you haven't received your report yet. Please note that you WILL receive your report, regardless of when you purchased it, depending on my workload, which can be very heavy at times. I make my customers amply aware of this via social media, as to my turnaround times and workload, and schedule. All client information remains confidential UNLESS you decide to file a dispute with PayPal or another payment method. In which case, I reserve the right to provide them with your report as proof that the service was completed. In addition, I may also mail your report to your mailing address to provide PayPal with a tracking number, so that they will close the case once that tracking number shows it has been delivered. In any case that a customer files a dispute with PayPal or another payment method, I will NOT accept any future orders or answer any future emails for further service from them. In which case, you will be banned from placing future orders. Nor do I give refunds for any outcome or lack thereof as a result of spellwork or your use of my products. I am not responsible for your own actions or the Universe's / Fates' / Deities'. We do not issue refunds, period. We are a home-based small business, and not a large corporation that can afford to issue refunds on a customer's whim due to changing their mind or any other reason. We clearly state that Normally, orders can take 10-14 Business Days, but at high volume times, they can take longer.
Turnaround times for spell rand ritual service eports: When you purchase a service for me, you will be scheduled at the next available time slot. I am usually booked 2-3 weeks in advance. Time frames may vary, and I cannot always guarantee expedited service unless you purchase an Urgency Fee. In which case, there are directions for this on each Urgency Fee listing, depending on the time frame you need. Your report will arrive to you via email as soon as I am able to complete it. lI take them all in order and sometimes have 40 per week to complete. Just because you have not received your report dos NOT mean your service hasn't been performed. Reports take approximately 2 hours each to complete, as they are very detailed. Reports and shipping of physical products NORMALLY take 7-10 business days, unless the work/product is very detailed/customized, and turnaround times also depend on my workload. So, the best way to get information on status is on our Facebook page.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
IN THE CASE A CLIENT FILES A DISPUPTE WITH PAYPAL OR WITH THEIR BANK/CREDIT CARD COMPANY: I will provide tracking numbers for shipped goods. In the case of disputed services: I will provide any or all of the following: I will email the report to the client. Because there is no guarantee that the client will acknowledge receiving it, I also may upload it to Dropbox and provide PayPal or the bank with the link to the report. I may also in some cases email the entire report for review by PayPal or the client's bank. I may also mail the client their report to their home address or the address they used when ordering, with a tracking number. These are all measures I have to take to protect myself and my business from fraudulent or frivolous claims.